What is Standard DDP?

2021-03-25T01:29:46-04:00March 25th, 2021||

Standard DDP (Delivered Duty Paid) means that the seller delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading [...]

Do you offer refunds?

2021-03-25T00:25:30-04:00August 25th, 2020||

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@themobspress.com with photos of wrong/damaged items and we’ll sort that out for [...]

What’s your return policy?

2020-08-25T13:51:59-04:00August 25th, 2020|

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [insert your support email here]!

When will I get my order?

2021-03-25T09:05:46-04:00August 25th, 2020|, |

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● Canada: 3–4 business days ● USA: 3–4 [...]

How do I track my order?

2021-03-25T10:12:36-04:00August 25th, 2020|, |

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@themobspress.com.

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